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Frequently Asked Questions

98ab FAQ — All your questions, answered here

From registration to withdrawal — all your 98ab questions answered in one place. Our support team is always here to help.

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Account & Registration

Everything you need to know about opening a new account, updating your details, changing your password, and verifying your identity.
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Deposits & Payments

Learn how to deposit via Mobile Banking, Nagad, Rocket, or bank transfer — including limits and processing times.
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Withdrawals & Cashouts

Learn about the withdrawal process, processing times, and minimum withdrawal amounts.
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Bonuses & Promotions

How to claim and use your welcome bonus, daily rewards, cashback, and referral bonuses.
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Games & Betting

Learn the rules and tips for Live Casino, Sports Betting, slots, and other games.
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Security & Privacy

Tips and guidance on account security, data privacy, and responsible gaming.

98ab Frequently Asked Questions

98ab offers a complete online gaming experience for players in Bangladesh. We understand that starting out on a new platform comes with a lot of questions. That's why the 98ab FAQ page brings together the most commonly asked questions so you can find the right answers quickly. Browse the topics below to find what you need.

Account & Register

To register at 98ab, you need an active Bangladeshi mobile number and a valid ID (NID or passport). The registration process is completely free and takes just a few minutes. Choose a strong password and make sure all the details you provide are accurate. Each mobile number can only be used to create one account.

No, each person may only hold one 98ab account. Creating multiple accounts may result in all accounts being suspended and balances being forfeited. If you have an issue with an existing account, please contact support.

Yes, KYC verification is mandatory before making a withdrawal. You will need to upload a photo of your National ID or passport along with a selfie. Verification is usually completed within 24 hours, after which your account will be fully active.

On the login page, click the "Forgot Password?" option. An OTP will be sent to your registered mobile number. Use that OTP to set a new password. The entire process takes just 2–3 minutes.

Deposit & Payment

98ab accepts deposits via Mobile Banking, Nagad, Rocket, bank transfer, and USDT (crypto). All major mobile banking methods in Bangladesh are supported. Deposits are usually credited to your account within minutes.

Deposits at 98ab start from as little as BDT 300, making it easy for new players to get started. Maximum deposit limits may vary depending on the payment method.

Deposits via Mobile Banking, Nagad, and Rocket are typically credited to your 98ab account within 1–5 minutes. Bank transfers may take 15–30 minutes. If more than 30 minutes have passed, please contact support with a screenshot of the transaction.

No, 98ab does not charge any fees on deposits. However, your mobile banking provider (such as Mobile Banking or Nagad) may apply their own service charges in accordance with their own policies.

Withdrawal & Cashout

98ab withdrawal requests are typically processed within 15 minutes to 24 hours. Mobile Banking and Nagad offer the fastest turnaround. Bank transfers may take a little longer. Having your KYC verified speeds up the withdrawal process.

The minimum withdrawal amount at 98ab is BDT 500. The maximum limit depends on your account's VIP level. Higher VIP levels come with significantly larger daily withdrawal limits. Visit the withdrawal page for full details.

If your withdrawal is rejected, you will be notified of the reason right away. Common reasons include incomplete KYC, unmet bonus wagering requirements, or incorrect payment details. Resolve the issue and resubmit your request, or contact support for assistance.

Bonus & Promotions

New members receive a welcome bonus on their first deposit. Free spins or free bets may also be available after registration. Bonus amounts and terms are subject to change. Visit the promotions page to see the latest offers.

Every 98ab bonus comes with a wagering requirement — meaning you need to place bets totalling a specific multiple of the bonus amount before you can withdraw. For example, a 10x wagering requirement on a BDT 1,000 bonus means you must bet BDT 10,000 in total. Full terms and conditions are available on the promotions page.

Share your referral link or code from your 98ab account. When someone registers using your link and makes their first deposit, you will receive a referral bonus. The bonus amount may vary depending on the current offer.

Games & Betting

98ab offers Live Casino (Baccarat, Roulette, Blackjack), slots, Sports Betting (cricket, football, tennis), lottery, and virtual games. There are over 5,000 games in total from a wide range of leading game providers.

With live cricket betting at 98ab, you can place bets on various events as the match unfolds — such as the match winner, over totals, wicket timings, and more. Odds are updated in real time. Betting is available on all international matches, including Bangladesh and India.

Yes, the 98ab Live Casino is fully optimised for mobile. You can play with live dealers in real time via the Android or iOS app. For the best experience, a stable internet connection (4G or WiFi) is recommended.

Security & Privacy

98ab uses SSL encryption to keep all your data secure. A 24/7 security system actively monitors for suspicious activity. Your personal and financial information is never shared with third parties. Enabling two-factor authentication (2FA) adds an extra layer of protection to your account.

No, 98ab never sells or shares your personal information with third parties. Under our privacy policy, your data is used solely for account management and security purposes. Read our Privacy Policy for full details.

Change your password immediately and contact 98ab support. The support team will temporarily lock your account and investigate. To stay safe in the future, use a strong password and avoid logging in from public devices.

App & Mobile

The 98ab app is available for download directly from our app page. Both Android and iOS versions are supported. Android users can download and install the APK file, while iOS users can find it on the App Store. Installation is completely free.

Yes, the 98ab app includes all the features available on the website. Deposits, withdrawals, Live Casino, Sports Betting, bonuses, and support — everything is accessible from the app. It also supports biometric login and push notifications.

To install an APK on Android, you may need to enable the "Unknown Sources" option. Go to Settings > Security > Unknown Sources and turn it on, then try installing again. If the issue persists, reach out to our support team via live chat.

VIP & Loyalty

You are automatically enrolled in the 98ab VIP program as soon as you open an account. Points are earned with every bet, and your level progresses from Bronze to Diamond based on your points. Higher levels unlock greater benefits, faster withdrawals, and a dedicated personal account manager.

98ab VIP points can be redeemed for cashback, free bets, free spins, and exclusive rewards. The more points you accumulate, the bigger the rewards you can unlock. You can check your point balance at any time from the VIP dashboard.

Quick Links

Create New Account Log In View All Promotions Withdraw VIP Program App Download Game Lobby

Need Support?

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Please Note

98ab is strictly for users aged 18 and above. Please play responsibly and stay within your limits. If you're struggling with gaming addiction, contact our Responsible Gaming View the page.

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